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Fox Window & Gutter Cleaning

Terms and Conditions

Tempered Glass Waiver

Fox Window & Gutter Cleaning is released from any liability for scratches on tempered or heat-strengthened glass during the cleaning process. Due to widespread problems with poor-quality tempered glass scratching during construction cleaning, we will not be held responsible for such damage.

Properly used razor blades and scrapers are standard tools for construction window cleaning. They can safely remove limited amounts of construction debris (plaster, paint, texture, tape, stickers, etc.) from quality glass without scratching the surface. Razor blades and scrapers will be employed on all construction windows unless otherwise specified by the customer. If the customer opts out of this method, they must cover all glass during construction to protect against debris and eliminate the need for such cleaning techniques.

By accepting this estimate/proposal, you agree to this waiver in full.


Driveway and Surrounding Area Preparation

To prevent potential damage during service, we request that all vehicles be moved from the driveway prior to our arrival. Our work involves water hoses and may produce debris that is beyond our control, which could inadvertently affect parked vehicles.

Additionally, we recommend that all plants, vases, or other delicate items be moved away from the service area to avoid damage from falling debris or water spray. Customers who wish to preserve such items are responsible for relocating them before the service begins. Fox Window & Gutter Cleaning will not be held liable for damage to items that remain in the service area.


Exceptional Orders / Aftermarket Products

Fox Window & Gutter Cleaning will not be liable for scratches, blemishes, or damage caused by cleaning glass, frames, or related products with films, applied finishes, laminations, or unique custom treatments requiring special handling. Customers must notify us in writing of such products before scheduling service.


Maintenance Cleaning

Standard cleaning includes general scraping, mild soap solution, and light scrubbing. Paint scraping, stain removal, and oxidation cleaning are not included unless specifically discussed and approved, and will be billed at our hourly rate.


Commercial Window Cleaning

Prices assume clear access to all cleaning areas with a minimum three (3) foot clearance. Customers must remove signage, stickers, and other obstructions before cleaning unless otherwise arranged. Additional removal services can be estimated but are not guaranteed, and Fox assumes no liability for damaged or broken items during removal.


Storm Windows and Removable Inserts

Estimates are based on standard operations for removing, cleaning, and reinstalling storm windows. Breakage caused by age, wear, or tight-fitting assemblies is not covered. Any mishandling by our team, however, will be addressed immediately.


Post-Construction, Paint Cleanup, and Initial Cleanings

Post-construction cleaning requires additional time for scraping, scrubbing, and debris removal. While we strive for thorough results, Fox cannot guarantee the complete removal of all materials. Breakage due to aged or substandard conditions is not covered.


Cleaning and Sealing of Aggregate or Smooth Concrete

Surfaces are cleaned with a high-pressure washer and appropriate cleaning agents to remove dirt, algae, and grease. After cleaning, a non-yellowing acrylic sealer will be applied. Customers should allow 24 hours before heavy usage of sealed areas. Fox is not responsible for permanent stains or wear beyond the product’s lifespan.


General Cleaning of Composite Decking

Composite decking will be cleaned using job-specific chemicals to address mold, mildew, and uneven appearances. Customers are advised that deep stains may not be entirely removable.


Exterior House Washing

Our exterior washing includes siding, shutters, frames, and eaves using low-pressure techniques. Customers must prepare the worksite and address any loose or faulty materials beforehand. Fox is not liable for damage caused by pre-existing conditions.


Interior Gutter Cleaning

Estimates cover debris removal and clearing of downspouts up to ground level. Extensive clogging may result in higher costs.


Roof Cleaning – Asphalt Shingle

A low-pressure approach is used to gently clean and remove fungus, ensuring the integrity of your shingles.


Tesla Rooftop and Solar Panels Disclaimer

Fox disclaims liability for damage to Tesla rooftops and solar panels during cleaning. Customers acknowledge the fragile nature of these installations and accept that our insurance does not cover such damages.


Pool Coverage Responsibility

During power washing, Fox is not responsible for dust, debris, or items falling into the pool. Customers must ensure the pool is covered before service. If uncovered, customers are responsible for cleaning debris from the pool afterward. Our service cannot control wind or debris direction.


Pricing and Payment Terms

All prices are based on cash or check payment at the time of service. Credit cards are accepted with a 4% convenience fee. Late payments over 14 days are subject to this fee. A $65 fee applies to cancellations or reschedules made within 48 hours of the appointment.